The Customer Department works with our customers to help them design, implement and deploy new digital experiences through Embedded Banking.

To better respond to customer needs, the teams are organized into two verticals: Enterprise and Scale-up. This organization allows us to develop expertise on use cases adapted to each type of client.

Three teams compose this department and work together to develop our business and ensure the satisfaction of our customers.

Sales : the sales people are in charge of the commercial relationship, the Account Executives work on the acquisition of new customers and the Key Account Managers follow a portfolio of existing customers.

Customer Success Managers : CSMs are in regular contact with customers, monitor current projects and ensure the proper deployment of our solutions.

"At Powens, I found the perfect combination of technology and a clear purpose: To help businesses grow and evolve."

Find out more about her background and challenges in this interview