Several teams work together in this department
Ops Engineer: the Ops Engineers are responsible for creating production environments, ensuring the proper operation of our applications and the resilience of our infrastructure.
Customer Support Specialist: Customer satisfaction is their priority! Team members analyze customer bugs, evaluate problems and follow up on tickets until they are resolved.
Bugbuster: these are the developers whose mission is to ensure the proper operation of our API and the stability of our products. The team uses the woob framework on a daily basis and actively contributes to this open source project.
Operations: The team is responsible for the management of strategic projects from the definition of standards to the implementation & optimization of processes and tools.
Information Security is part of this team, and aims to implement technical and organizational measures to ensure the integrity and security of systems.